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What is an SMS Voucher Code?

You can buy airtime via your mobile phone if you have a European mobile phone account from any of our supported networks. Our SMS vouchers start counting down from the first time you log on.

If you have a UK mobile account from O2, Orange, Three, T-Mobile or Vodafone, you can buy SMS vouchers from The Cloud.

Once you have sent your order to The Cloud via SMS you will receive several text messages containing your username and password. To keep things simple your user name and password is the same, just enter it in the right place on our login screen. Remember all user names and passwords are case sensitive and you can only use a voucher bought for one country on that country's network.

What is Cloud Pay as you go?

If you need to get online, but don't want to commit to a subscription, then Pay as you go is the option for you.

Pay as you go airtime is available online in our PayGo venues. This type of airtime is time elapsed, so your minutes start to count down from the moment that you first login. Your  access expires when the time element is used up. The time counts down irrespective of whether you are logged on or not.

What is Cloud Unlimited Single?

Cloud Unlimited Single is a monthly subscription product designed for use on a single device. Customers are required to register the devices Physical address also known as WiFi or Media Access Control (MAC) address and it's used to authenticate your device onto the network so you don't need to enter usernames and passwords to get online at Cloud hotspots.
 
This product is great to connect a single laptop or devices that have no or limited browser functionality such as the Iphone, other mobile phones with wireless capability, wireless phones for Skype and PSP's. 
 
Cloud Unlimited gives you as much time online at our hotspots as you need every month and can be  purchased here. 

What is Cloud Unlimited Multi?

Cloud Unlimited Multi is a monthly subscription product designed for use on multiple devices but not for use at the same time. Cloud Unlimited gives you as much time online at our hotspots as you need every month and can be purchased here

Cloud Unlimited Multi package is designed for the use of multiple devices. These multiple devices cannot be used at the same time. Only one device can be logged on and in use at one time. If you try and log two devices on at once then an error message will appear and your account will be locked for 3 hours

.If you are wanting to change from one device to the other then you will need to successfully log out of the first device before moving across to the second. If you want to use two devices at the same time then you would be better off purchasing two Cloud Unlimited Single packages - one for each device.

What is Cloud Unlimited iPod Touch?

Cloud Unlimited Music is a monthly subscription product designed for an iPod touch users. Customers are required to register the devices Physical address also known as WiFi or Media Access Control (MAC) address and it's used to authenticate your device onto the network so you don't need to enter usernames and passwords to get online at Cloud hotspots.
 
Cloud Unlimited gives you as much time online at our hotspots as you need every month and can be  purchased here.

  

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